most time, the buyer need not pay any customs. We will declare it as a sample and a low value to avoid the tax. But
sometimes in some countries, the customs officer may be strict. we dont accountable any customs fee, Please check it out the
customs policy at your own place. If you have to pay the customs fees, it is your duty to your own country, the buyer should
understand this situation.
*EMS DHL FEDEX UPS CHINA POST will be used firstly according what you have choosed.
To receive a great service, please make sure: the mailing address is correct
Accurate address is buyer’s responsibility, or buyer will have to pay the returned mailing charges.
Shipping charge includes: Postal fee, Insurance and ALL of the handling fees.
Please check the arrival date at Express Main Servive by key in the tracking number, that we e-mail you later.
Please understand that we can‘t control the transit time, that may vary, particularly during holidays periods or weather conditions.
Our Cancellations Policy
1.Orders canceled within 24 hours of payment confirmation will be eligible for a full refund.
2.Orders canceled 1-3 days after payment confirmation will be eligible for a partial refund consisting of the full shipping cost and 50% of the product purchase price.
3.Orders canceled after 3 days of payment confirmation will be eligible for a partial refund consisting of the full shipping cost.
4.Once your order has been shipped, it can no longer be cancelled.
Returning For Replacement or Refund
1.Your satisfaction is of utmost importance to us. Upon the arrival of your package, we encourage you to check and make sure that the dress has been made to your order specifications. Try on your bag as soon as possible without removing the tags, altering, or washing the dress.
2.If you are returning or exchanging bag , please make sure they are in their original condition - unworn, unwashed, unaltered, undamaged, clean, free of lint and hair and with tags intact and attached.
Defective, Damaged or Misshipped Items
You are eligible for a refund of the full purchase price plus shipping costs for defective, damaged or mis-shipped items. If you believe your items were damaged during delivery, you must first obtain "Proof of Damage" documentation from your delivery carrier.
1.Submit a return request to seller within 15 days of your order?s shipment*. Include an explanation and photographs documenting the reason for the return. Returns will not be accepted without prior approval from my shop.
2. Once our sellers has approved your request, please send the item and the completed Product Return Form back to us as soon as possible.
3. Once received at our facility, your return will be processed in 3 to 5 business days. Once your return is confirmed and inspected, please allow up to two billing cycles for it to be credited to your account. Items returned in unacceptable condition we will not be processed as refunds and will be shipped back to you.
Emails are typically responded to within 24hrs, though on weekends & holidays it may take slightly longer. If you have any questions or concerns, please don’t hesitate to contact us.We will response it as soon as possible. Thanks.
leaving a neutral or negative feedback can not thorough solve yours problemes.Pls contact us before leaving a neutral or negative feedback. As a serious and responsible seller,we will try our best to
solve your problem.
Once again,thank you for ordering and hope you like your purchase here.You comment is very important in our business
success. If you are satisfied with your purchase and our total service,pls take a minute to leave us a positive feedback
with an overall Detailed Selling Rating